Civil society in the digital age: how the Internet changes state–society relations in authoritarian regimes: the case of Cuba

Introduction The experiences of democratization in Latin America and Eastern Europe in the 1980s and early 1990s brought attention to the forces of civil society as key actors in the demise of authoritarian rule (O’Donnell and Schmitter 1986; Cohen and Arato 1992; Bernhard 1993; Linz and Stepan 1996). More recent literature questions the inherently pro-democratic character of civil society activism (Warren 2000; Armony 2004; Jamal 2007). In both lines of argument, societal associations or social movements are at the core of the inquiry. However, Hirschman’s category of “voice,” which encompasses as much articulation of discontent as it does actions of protest (Hirschman 1970), reminds us that for civil society activism to evolve, something fundamental is necessary: an arena in which voices can be raised and heard and in which government and society interact. The question of civil society, thus, is intrinsically linked to the conditions, contours, limitations and possibilities of communication, media and the public sphere. Ever since the term “Facebook revolution” (Smith 2011) was coined for the social mobilizations that led to the downfall of the Mubarak regime in Egypt, this link between communication, civil society activism and democratization has received great media attention. However, most of this attention focused on the mobilizing potential of the digital media at the moment of rupture. This chapter takes a contemporary perspective as it seeks to contribute to our understanding of the Internet’s impact on civil society dynamics in a non-pluralist context through a diachronic comparison. Based on an empirical study of the Cuban case, the argument is as follows. Prior to the entry of the Internet, the civil society debate centered around the quest for higher degrees of autonomy for associations and institutions within the framework of the state-socialist regime. In contrast, the new media enabled the emergence of a new, less state-dependent type of public sphere; as a consequence, the civil society debate has become increasingly centered on the assertion of individual citizenship rights within andvis-à-vis the state. The reformist civil society quest of the pre-Internet period failed in part because of its character as behind-the-scenes-struggle, shielded from public view, which impeded a broader mobilization of protest when the state decided to rein in the incipient push for civil society. In contrast, the current drive for civil society indeed finds strong public repercussion; for its democratizing potential to come to fruition, the crucial fault-line is to connect web-based voice to public debate and social action in the country’s physical off-line environment. By taking Cuba as object of empirical analysis, this study selects a case with a particularly thorough form of authoritarian hold over the public sphere: a formal monopoly of the Cuban state on mass media, established in the historic experience of twentieth-century state-socialism and upheld even two decades after the fall of the Berlin Wall. At the same time, Cuba is strongly exposed to transnational influences and a transnational articulation of voice, due to a large number of emigrant and diaspora communities that remain highly attached to their country of origin (Fernández 2005). The approach chosen to analyze the impact of the Internet on state-society relations is through a diachronic comparison of the Cuban development in two distinct periods: the pre-Internet period, i.e., Cuba in the early to mid 1990s, when the Cold War alignment had already become history but web-based technologies did not yet have a major presence on the island; and more than a decade later, since the mid to late 2000s, when web-based media had made their entry on the island. Formal data on Internet access and use are scarce and unreliable. For 2009, the Cuban Ministry of Informatics and Communications gives the figure of 1,450,000 Cubans, or 12.7 percent, as “Internet users” (ONE 2009)1 without specifying the precise uses this number includes. The figure certainly should not be mistaken for access to the World Wide Web, which remains severely restricted. Instead, the figure most probably includes all Cubans with some kind of (even if only sporadic) access to closed domestic networks or with access to e-mail services. At the same time accounts are shared and, as for other goods and services, also Internet access has a black market side that escapes official statistics. Moreover, Internet content “travels” by USB stick also to many who do not have access themselves. For both these periods, the study relies on the analysis of numerous primary documents, as well as newspapers and secondary literature. In the case of the post-Internet phase, in addition to the above, documents published on the web have been a primary source of analysis. While some authors link issues of civil society and Internet voice merely to the political opposition, this chapter does not limit its focus to this divide but analyzes as much societal actors working within the established institutions of the socialist state as well as those outside of it. In both periods under scrutiny field trips to the island were undertaken in which actors from a broad range of positions were interviewed. While these interviews are not cited directly due to political sensitivities, they provide an invaluable background for the trends described.

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